Help
Frequently asked questions
Payment, delivery, allergens and nutrition values. If a question is missing, write to us.
As soon as payment is confirmed, access is sent to the email you signed up with. Keep your order reference for any enquiry.
Bank transfer. At checkout you get the IBAN, the BIC and the order reference; the e-book is emailed as soon as the transfer is confirmed. MB WAY is coming very soon.
They are estimates per serving, calculated from the recipe quantities and reference food composition tables (USDA FoodData Central and INSA). They vary with product brands and the real weight of ingredients.
Every recipe lists the allergens present among the 14 in Regulation (EU) 1169/2011. It does not replace reading labels or medical advice.
No. Every recipe is designed for a standard oven, hob and everyday kitchen tools.
Yes. The tax number is optional and can be entered at sign-up or at checkout.
Every e-book is available in Portuguese, Spanish and English. The site adapts automatically to your browser language and you can switch it any time in the header.
No. They are digital PDF files with no shipping costs: you get access by email and can read them on a computer, tablet or phone.
The e-book is digital: access is sent to the email on the order as soon as the payment is confirmed. In most cases, within minutes.
Once you make the transfer, we confirm the amount has arrived and email your access to the e-book, usually within the same working day.
Check your spam or junk folder first. If it still does not arrive, email support with your order reference and we will send the access again.
Still have questions?
We reply by email, usually the same day.
